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#Observability

A Service Mesh Rollout That Was Worth It

A Service Mesh Rollout That Was Worth It

The request that started this was not "can we have a service mesh". It was an auditor asking how we encrypted traffic between services, and the honest answer being that we mostly did not. Everything i

Replacing Cron Chaos with an Event-Driven Pipeline

Replacing Cron Chaos with an Event-Driven Pipeline

The handover note said "check the pipeline runs" and nothing else. Behind that sentence were 41 cron jobs spread across 6 EC2 hosts, some chained by sleep 900 because someone had once needed job B t

Taming a 3am Pager: SLOs and Error Budgets That Stuck

Taming a 3am Pager: SLOs and Error Budgets That Stuck

A platform team was losing people to burnout, and the cause was the pager. On-call meant a phone that went off day and night with alerts about CPU, memory, and pod restarts, the overwhelming majority